Shipping and Returns


We ship via United States Postal Service (USPS), Priority shipping for both domestic and international packages.If you need faster shipping, we will do our best to accommodate your needs.If you have any other shipping requirements, please notify us at the time of your order.Email us directly at


At PACHA PLAY, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, please follow these steps: Contact our customer service team at within 7 days of receiving your order to initiate a return. Pack the item(s) in their original packaging and include a copy of your invoice. Ship the package back to us using a traceable shipping method to the address provided by our customer service team. Once we receive the returned item(s), we will process your refund or replacement and notify you via email. Please note that all items must be in new, unused condition with all original tags attached. Return shipping costs are the responsibility of the customer. If the return is a result of our error, we will cover the return shipping costs. Thank you for choosing PACHA PLAY ... If you have any questions or concerns, please don't hesitate to contact us.